What’s the shelf life of your TRUEFFLES?
If stored in a cool, dry place around 65-70 ͦ F, our Trueffles have a shelf life of 4 months. Since we don't use preservatives and we believe in eating fresh foods, we recommend refrigerating your Trueffles and eating them within 2 to 3 weeks of purchase for the ultimate taste sensation.
Where can we find your TRUEFFLES?
We believe in eating fresh food: For our online orders, our Trueffles are shipped right after they are crafted for you or your loved ones. When we say "from our kitchen to yours", we mean it. For this reason, we only have a few very selective outlets (spas, hotels, boutiques, specialty stores) that distribute our Trueffles. Why? Because we take extra care to ensure they receive Trueffles as frequently as possible to have the freshest products as possible on their shelves.
What's the deal with the allergens?
Our Trueffles are made with ingredients that naturally do not contain gluten, soy, dairy, corn or eggs. We do test every production lot to make sure it does not exceed 20 parts per million of gluten. However, it's important to understand that the facility in which our Trueffles are made does process gluten, soy, diary, corn, eggs, peanuts, and tree nuts. Therefore there may be traces of these allergens in our products. If you have an allergy to those ingredients, we recommend avoiding our products.
What is Bisoufoods’ return policy?
Because food is perishable, we are not able to accept returns.
Will my TRUEFFLES be okay if I order them early, or should I wait until closer to my event?
We recommend scheduling your treats to arrive no earlier than 2-3 days before your event/corporate gifts for maximum freshness. If you’re placing a large order, please contact us as early as possible, but at least 2 weeks in advance.
WHOLESALERS? HOTELS - BOUTIQUES - SPECIALTY STORES
Please send us a quick email and we’ll get in touch!
MAILING ADDRESS: BISOUFOODS LLC, PO BOX 21093, DETROIT, MI 48221